A torsion spring under tension can do real damage if you don't know what you're doing, and we won't walk you through replacing one over the phone. That part of the job stays with a tech who has the winding bars and the clamps for it. What you can safely check yourself: the track for dents, the rollers for cracking, and whether the door is still balanced - disconnect the opener, lift the door halfway by hand, and see if it holds. If it drops or climbs, something in the spring system is already compromised, and calling it in is the right move, not a project for a Saturday. Where we draw the line: if a door is original to a house built in the 1960s or 70s, the parts on it are often undersized for anything but a straight swap for equivalent hardware, and sometimes a full spring and cable replacement costs close to what a basic new door system would, at which point replacing beats patching. We'll tell you when that's the case instead of running the meter on a repair that won't hold up.